Missed the certification exam schedule - Reschedule is required

[RamaSubbaReddy]

Hi Team, @data_help @helpdesk 

I have missed the certification exam schedule. I thought it is 2PM instead of 2AM. Is there a possibility this can be reschedule to today anytime or tomorrow?

Thanks in advance for your comments.

Regards,

Rama

[arkumardufrain]

Hi team, 

I already added a few tickets since Saturday waiting for the reply. Please help me with this issue. I really would like to write the exam today itself. I really need to get certified today itself. Being Certified is very important for me. The Ui of the time scheduling was a bit confusing that's why I mixed up the time zone. Please understand the urgency of the issue and help me in this regards.
The applied tickets are

00641784
00641798
00641799

[Shekhar748]

@Cert-Team Please could you help me with the above issue.
Thanks

[arkumardufrain]

Dear @Cert-Team

I have missed the certification exam schedule. I thought it is 1:30PM instead of 1:30AM. Is there a possibility this can be reschedule to today anytime or tomorrow? The schedule page is a bit confusing as the afternoon box during schedule shows many time under it. So i thought the time shown below the the afternoon block was 1:30PM. Could you please help me in this issue.

Thanks in advance for your comments.

[Cert-TeamOPS]

Hello @arkumardufrain ,

We are sorry to hear that. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

[arkumardufrain]

Hi , 

I already added a few tickets since Saturday waiting for the reply. Please help me with this issue. I really would like to write the exam today itself. I really need to get certified today itself. Being Certified is very important for me. The Ui of the time scheduling was a bit confusing that's why I mixed up the time zone. Please understand the urgency of the issue and help me in this regards.
The applied tickets are

00641784
00641798
00641799

[Zozo]

Hi @Cert-Team @Cert-TeamOPS  @data_help @helpdesk , 

I scheduled a Data Bricks Certificate Assessment on Apr 1st, 2025, which I believed it was at 4.30 pm but it's actually at 4.30 am....Could you help me to reschedule this assessment to a very recent date? And I have also filed a request online, with the request number to be #00643409. Will be really appreciated for your assistance!

Thanks in advance for your comments and looking forward to the reply!

request #00643409

[Cert-TeamOPS]

Hello @Zozo ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[Kaiwalya10]

I have missed my Databricks exam slot, which was scheduled for 2.30 am; I thought it was 2.30 pm. I want to reschedule the exam again. Please help me with that. My ID: Kaiwalyasevekar10@gmail.com

[Cert-Team]

@Kaiwalya10 rescheduled for 28 May 2025 1430H Asia/Calcutta - you can change to a date time that works best for you.

[xuanmitang]

Hi Team, @data_help @helpdesk 

I had registered for the Databricks data engineer associate certification exam.

I have missed the certification exam schedule, by mistake I choose Sep 24 instead of Sep 30. And I thought I chose for Sep 30.  

Is there a possibility this can be rescheduled?

Login - Id : liu.siping@thoughtworks.com

Thanks in advance for your comments.

Regards,
Siping Liu

[cert-ops]

Hello @xuanmitang ,

Sorry to hear you missed your exam window. Please file a ticket with our support team so they can review the case and determine next steps. Please note that we cannot provide support via community (it is not advised that you post your email address or login id here in community). 

Thanks & Regards
@cert-ops