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Request for Review of Exam Suspension - Urgent

SwaranjaliKushw
New Contributor

 

Dear Team,

I trust this message finds you in good health. I am reaching out to formally request a reevaluation of the suspension of my recent exam. I firmly believe that my circumstances merit reconsideration, and I would like to provide some context to elucidate the situation.

I had applied for the Databricks Certified: Apache pyspark - 3.0 python on September 5, 2023. Initially, the exam was progressing smoothly for me. However, unexpectedly, the system issued an alert (despite my compliance with camera positioning and earnestly taking the test). Shortly after, another alert emerged, this time involving a proctor's request to view my surroundings. I promptly displayed my room, which revealed no suspicious activity, yet my test was suspended.

My earnest plea is for a thorough review of my case, with the hope that my exam suspension can be revoked, permitting me to complete the assessment under equitable and supervised conditions. I am fully committed to strictly abiding by all exam regulations and guidelines, ensuring there are no further breaches.

I genuinely appreciate your empathy and willingness to consider my predicament. Kindly inform me if there is any additional information or documentation required from my end to expedite the review process.

I have already initiated a support request using the following link: #https://help.databricks.com/s/contact-usReqType=trainin

Request Id: #00368662

I am earnestly eager to have this matter resolved as swiftly as possible, ideally within today, as numerous projects hinge on the completion of this certification.

Your prompt attention to this matter would be greatly appreciated.

Warm regards,

Swaranjali Kushwaha

1 REPLY 1

Cert-Team
Databricks Employee
Databricks Employee

Hi @SwaranjaliKushw Sorry to hear you had this issue! Our support team is great and they have told me they have rescheduled your exam. 

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