Request to Reschedule Databricks Data Engineer Associate exam due to Power outage and Heavy rainfall

[Subhashsiva]

Hello @Cert-Team ,

I am writing to request the rescheduling of my Databricks Data Engineer Associate exam, which was scheduled on 08th August 2024 1.30 am IST. Unfortunately, due to power outage and heavy rains at my locality, I was unable to take the exam on the planned date. I want to reschedule this exam to the next immediate available slot. Even I did not receive any remainder mail about the exam and also the time zone was not mentioned clearly leading to confusion.

Furthermore, I am currently experiencing financial hardships, making it difficult for me to afford the rescheduling fees. In light of these challenging circumstances, I respectfully request that the rescheduling fees be waived.

I appreciate your understanding and consideration during this difficult time.

This is the ticket ID I raised - #00516544. Please help as early as possible.

[Cert-TeamOPS]

Hello @Subhashsiva ,

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@Cert_TeamOPS

[Subhashsiva]

Hello @Cert-TeamOPS , 
Thank you for your prompt response to my previous email. I understand that you are working to resolve my issue, and I truly appreciate your assistance. I sincerely request your kind consideration in waiving the rescheduling fees for my exam. Unfortunately, due to unforeseen circumstances and some confusion regarding the time zone, I was unable to take the exam as planned, and I am currently facing financial challenges.

I would be truly grateful for your assistance in this matter. Thank you for your understanding and support.