09-12-2023
06:18 AM
- last edited on
10-16-2023
11:00 AM
by
DB_Paul
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track.
The most important step is to file a ticket in our Help Center. Be sure to include the following details in your ticket:
NOTE: Please do not post your exam username publicly, such as here in the community forums, as this is private information.
The process will be faster if you can also offer a couple of dates/times that you are available to resume your exam. Once the support team has you rescheduled, you can log into your test taker account and resume your exam exactly where you left off. For more information please visit Certification FAQ
4 weeks ago
I am writing to bring to your attention an issue I encountered during my recent Databricks Data Analyst exam. Unfortunately, the exam was suspended due to technical difficulties with the video streaming, which appeared to be outside my control.
During the exam, the video stream paused for the first time, and a customer support representative intervened to relaunch the exam. A reschedule link was sent but the link was sent for the timeslot while i was on call with the technical representative so I couldn't check it on time.
However, the stream paused again, and I attempted to diagnose the issue by closing and reopening the camera to determine if it was a camera or streaming issue. Subsequently, another customer support representative conducted a thorough room check and instructed me to focus on the exam. I was very cooperative and showed everything whatever he asked .Shortly after, the exam was unexpectedly suspended.
It seems the suspension was due to a technical issue with the video stream rather than any action on my part. I kindly request that you review this matter and consider rescheduling the exam at the earliest convenience.
Kindly reschedule as soon as possible .I must do this certification Kindly reschedule as soon as possible.
support = Request # 00599718
4 weeks ago
Thanks & Regards
@Cert_TeamOPS
4 weeks ago
Thanks & Regards
@Cert_TeamOPS
3 weeks ago
Hello,
I recently took the Data Engineer Associate Exam, and unfortunately, it was suspended without any explanation. During the exam, I complied with all the instructions provided by the proctor team, including showing my entire room as requested. I would also like to bring to your attention that my test was paused multiple times during the session. Despite this, I followed all the instructions from the proctor team. They mentioned they needed time to review the recording, but shortly thereafter, the exam was suspended without any clarification regarding the reason. I kindly request your assistance in resolving this matter and providing further details about the suspension. Additionally, I would like to emphasize the urgency of this issue as I need the certification as soon as possible for my current requirements.
I am attaching the ticket number for your reference: 00602713.
3 weeks ago
Thanks & Regards
@Cert_TeamOPS
2 weeks ago
Hi @Cert-TeamOPS and @Cert-Team ,
Help in resuming my Databricks Generative AI Engineering certification exam which got suspended for no wrong doing.
My Databricks Generative AI Engineering certification got suspended this morning without doing anything unfair or employing any unethical means. This is very disappointing as I have invested a lot of time in preparing for this exam. I was interrupted 3 times during the exam for no proper reason and I had to face this ordeal without employing any unfair means. Sequence of events that happened are:
Request you to help me resume the test again at the earliest, so that I can successfully complete the exam.
Certification Name: Databricks certified Generative AI Engineer Associate
Data Scheduled: 27 January 2025 1000H Asia/Calcutta
Databricks Support Ticket Number: #00606881
2 weeks ago
@Cert-Team , @Cert-TeamOPS - Please help reschedule at the earliest. I have commented on the raised support ticket with time slots I am ok with to resume and successfully complete the exam. Alternatively I can be reached on mail or mobile number as well to confirm a slot.
2 weeks ago
Thanks & Regards
@Cert_TeamOPS
2 weeks ago
Thanks & Regards
@Cert_TeamOPS
2 weeks ago
Dear Team,
I have faced the same issue of exam suspension of Databricks Data Engineer Certified Professional because of eye movement.
I've raised the ticket through help center with request ##
Can someone help me to re-schedule my exam on 2nd February 2025 : 06 PM IST.
Your help is really appreciated
2 weeks ago
Dear Team,
I have faced the same issue of exam suspension of Databricks Data Engineer Certified Professional because of eye movement.
I've raised the ticket through help center with request #00606920.
Can someone help me to re-schedule my exam on 2nd February 2025 : 06 PM IST.
Your help is really appreciated
2 weeks ago
Thanks & Regards
@Cert_TeamOPS
2 weeks ago
Dear Team,
I have faced the same issue of exam suspension for the Databricks Certified Data Engineer Professional exam. I showed my entire room, and while doing that my exam got suspended. Now, in my web assessor account, my exam is marked as in-progress. Please allow me to take the exam as soon as possible.
I have raised the ticket through the help center with request ID #03110902.
Can someone help me re-schedule my exam for 1st February 2025, at 12:30 PM IST
Your help is really appreciated.
2 weeks ago
@abhijithrn_de please file a ticket with our support team - unfortunately you filed a ticket with Krtyerion and they cannot reschedule a suspended exam.
2 weeks ago
Thanks for reaching out, I have raised a new ticket here : file a ticket with our support team
Request ID : #00608180
Please help me re-schedule my exam for 1st February 2025, at 12:30 PM IST
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