Bootstrap Timeout during cluster start

[LearningDatabri]

sometimes while starting a cluster I am facing bootstrap timeout error, what is the reason? when I try the next time it starts the cluster.

[Prabakar]

In which region your workspace is deployed? Also which is the cloud provider? We recently applied a fix to resolve this bootstrap error.

[LearningDatabri]

AWS useast1

[Prabakar · Accepted solution]

We are aware of this issue and our engineering team made a fix for this issue. The fix will be deployed this week.

[Kaniz_Fatma]

Hi @Databricks learner​ , Just a friendly follow-up. Do you still need help? Please let us know.

[MaheshMandlik]

Hi - We have seen this issue on old workspace ( AWS Oregon us-west-2) , couple of times - 1. 26th July and 2. Today 29th July

Cluster '0729-040008-6c2diu36' was terminated. Reason: BOOTSTRAP_TIMEOUT (SERVICE_FAULT). Parameters: databricks_error_message:[id: InstanceId(i-0f5f6b6bd5d37a52a), status: INSTANCE_INITIALIZING, workerEnvId:WorkerEnvId(workerenv-3325107197771046-7201c2b6-6e0c-4e92-9792-2eaf55bc5ffd), lastStatusChangeTime: 1722225709727, groupIdOpt Some(-7472147180756461083),requestIdOpt Some(0729-040008-6c2diu36-b8587b40-d987-4795-a),version 3] with threshold 700 seconds timed out after 700133 milliseconds. Please check network connectivity from the data plane to the control plane., instance_id:i-0f5f6b6bd5d37a52a.

[Bert613]

Hello, we have started to see this issue in Canada Central, on Azure, mostly around 6:15am.