Cannot sign in at databricks partner-academy portal

[ckough]

Hi there

I have used my company email to register an account for customer-academy.databricks.com a while back.

Now what I need to do is create an account with partner-academy.databricks.com using my company email too.

However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.

Are customer-academy and partner-academy accounts linked in any way?

How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?

Thanks,

ck

[Ani]

Thank you for help. Can you please tell the mail-id where I have to send my id.

Is it community@databricks.com or any other?

[Ani]

Thank you so much @Kaniz Fatma​  mam for the help. My issue is resolved.

[paullima85]

Hi @Kaniz Fatma​, I have the same issue and send a e-mail to community@databricks.com with my access data in Databricks Academy that need change. Can you please help me to change?

[jvdonk]

Hi @Kaniz Fatma​ ​ I also have the same problem, I wanna use the same details to log-in to partner academy portal. Could this be changed for me too? I have dropped an e-mail at community@databricks.com

Thank you in advance

[satishnamu]

Cannot sign in at databricks partner-academy portal

Hi there

I have used my company email to register an account for customer-academy.databricks.com a while back.

Now what I need to do is create an account with partner-academy.databricks.com using my company email too.

However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.

Are customer-academy and partner-academy accounts linked in any way?

How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?

Thanks,

satish

[mjallouli]

i have the same problem can somebody help me to change my account from customer to partner

[mjallouli]

done, Thanks for the response i hope they reach out to me

[mjallouli · Accepted solution]

Thank you all, my account has been changed to partner account succesfully

@Kaniz Fatma​ i appreciate the help

[PratheekKV]

Hi @Kaniz Fatma​ I'm also facing the same problem. My company is a databricks partner and I accidentally registered to the customer portal instead of Partner one. Could you please help me to migrate my account to Partner account?

[spyroscav]

Hi @Kaniz Fatma​ I have the exact same us the people above.  My company is a databricks partner and i have already a customer academy account, and i want to migrate it to the partner academy portal. I have reached out to databricks support but haven't heard back for over a month. Can you assist me as you did with the others ?

thanks

[spyroscav]

Hi @Kaniz Fatma​ ,

I have already submitted a ticket, I have not heard back for over a month. This is why i reached out here. I would appreciate the help.

[PratheekKV]

I too raised the ticket a long time ago. Didn't get any response

[Juroy_Lim]

Hi, I am currently facing the same issue as you where I want to migrate my account from customer-academy to partner-academy.

Just want to know that are you still not getting any response yet from Databricks after submitting your ticket to the Training Team?

[Juroy_Lim]

Hi @Kaniz Fatma​ ​,

I am also having the same issue. Can you please help me to change it as a partner?

I have dropped you an email at community@databricks.com about my company email and some other details that I have used it to register customer-academy. I want to change it to partner-academy.

[Juroy_Lim]

Hi, my problem was solved yesterday! Thank you for all the helps.