Cannot sign in at databricks partner-academy portal

[ckough]

Hi there

I have used my company email to register an account for customer-academy.databricks.com a while back.

Now what I need to do is create an account with partner-academy.databricks.com using my company email too.

However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.

Are customer-academy and partner-academy accounts linked in any way?

How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?

Thanks,

ck

[Anonymous]

Hello, @Chee Keong Ough​ - Welcome to the community. Would you please check the following thread to see if the information there helps? If it doesn't, there is contact information available in the thread.

Databricks Academy Migration Update

Let us know how it goes. 🙂

[ckough]

Hi

I do see these catalogs in my customer-academy account.

• [PAID ILT] Databricks Academy - Instructor-Led Course Catalog
• [FREE Self-Paced] Databricks Academy - Recorded ILTs and Certifications
• [FREE Self-Paced] Databricks Academy - Role-Based Catalog
• [FREE Self-Paced] Databricks Academy Catalog
• Partner Sales Catalog
• Partner Technical Training Catalog

So my question are:

1. Are customer-academy and partner-academy portal the same thing?
2. If not, how do i migrate from customer-academy to partner-academy or create a new account in partner-academy given the issues I've described in my initial post?

Thanks,

CK

[ckough]

great! thanks...

[Aman_415629]

Hi @Kaniz Fatma​ , I have the same issue. How do I change from customer to partner?

[ckough]

thanks...i am now able to log in at partner-academy with my office email ID. Many thanks!

[Aman_415629]

@Kaniz Fatma​  The issue is resolved, thank you for your help.

[kevinsames]

Hi @Kaniz Fatma​ ,

i also have the same problem. Could you help me aswell? <:

[satishnamu]

Hi @Kaniz Fatma (Databricks)​ , I have the same issue. How do I change from customer to partner?

[annyineo]

Hi @Kaniz Fatma​ I am facing the same issue, have dropped an email at community@databricks.com, please help me as well. Many thanks!

[Ganesh_1234]

Hi @Kaniz Fatma​ i have the same issue. how can i convert my customer-academy email to partner-academy

[ManavK]

@Kaniz Fatma​  I also have the same problem, I wanna use the same details to log-in to partner academy portal. Can I change from Customer to Partner academy or link them ?

[ManavK]

Thankyou for your quick assistance. Where can I give you my customer academy portal details?

@Kaniz Fatma​ 

[ManavK]

I really appreciate your help @Kaniz Fatma (Databricks)​ , my issue has been resolved.

[Ani]

Hello @Kaniz Fatma​ ,

Mam I am also facing similar issue. Can you please help me to change it "as a partner".