12-04-2021 04:28 AM
when I'm trying to access my account it gives me
Invalid email address or password
Note: Emails/usernames are case-sensitive
01-06-2022 02:37 AM
Hi @Azam Tamboli , We're looking into the issue and will get back to you as soon as possible. Thanks.
01-07-2022 09:05 PM
Hi @Azam Tamboli , Your subscription has expired.
01-10-2022 04:02 PM
@Kaniz Fatma Hi I also meet the same issue, and I send you an email last week. But I haven't got any reply yet and the issue is still there
01-10-2022 08:51 PM
Hi @Ziyang Tian ,
Thank you for reaching out!
Let us look into this for you, and we'll circle back with an update.
01-17-2022 12:13 PM
It is another week now, the problem is still here! Could you please really look into it?! All of our notebooks are here and we can not push our project for 3 weeks!!
01-18-2022 07:12 AM
Hi @Ziyang Tian , We're working on it. Please bear with us while we sort this out. Thanks.
01-24-2022 07:15 AM
Another week again....can this problem really be solved?
01-24-2022 07:33 AM
@Ziyang Tian - We are sorry it is taking so long. We are doing the best we can.
01-12-2022 03:51 AM
@Kaniz Fatma - it's been 20 days since I reported this issue, I was able to log in for one day in between, and my access was lost again. Can you please check on this ?
01-12-2022 03:53 AM
I am having the same issue as well. Most of the user are having this common issue. Not sure why this thing has been fixed till now 😞
01-12-2022 08:32 AM
Hi @Babu Haldorai and @Joshua Premdev James ,
I understand how frustrating this must have been for you.
We value our customers' time, and this should not have happened.
I appreciate you making us aware of your negative experience.
We are prioritizing the issue you're facing with us, and our team is already working actively to resolve the issue.
I'll notify you right away when it's fixed. Thanks.
01-17-2022 02:09 PM
Hi @Kaniz Fatma , Its been a week again, and my problem has not been solved yet 😞
01-25-2022 06:59 AM
@Joshua Premdev James - My name is Piper, and I'm a moderator for the community. I apologize for the wait. I know it's hard. The team is still working on it.
02-03-2022 12:57 PM
Hello, I ve just created a new account and I can not enter with my credentials. Can you give me a hand please? Thanks!
02-03-2022 10:41 PM
Hi @Fernando Marín , Sure, shall help you out as soon as possible.
Can you please mail me your credentials?
@kaniz.fatma@databricks.com
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