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Foundation Models API blocked — "Databricks-set rate limit of 0" even after adding payment method

juliopalmeiro
New Contributor II

I'm trying to use the Foundation Models API (databricks-claude-opus-4-8) in my workspace but every call returns this error:

PERMISSION_DENIED: The endpoint is temporarily disabled due to a Databricks-set rate limit of 0.

This happens both from notebook code and directly in the Playground UI, so it's not an authentication issue on my end.

I already added a valid credit card to my Account Console and configured rate limits in AI Gateway (100 requests / 1M tokens per minute), but the error persists.

Has anyone run into this? Is there something I need to activate in the account beyond adding a payment method?

Any help appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

iyashk-DB
Databricks Employee
Databricks Employee

Hi, this one isn't fixable from the endpoint or AI Gateway settings, even though it looks like a rate limit you should be able to just raise. That "Databricks-set rate limit of 0" is a workspace trust tier restriction, not the rate limit you configured. Trial and Free Edition workspaces get placed in a "TRIAL_VERIFIED" tier, and high-demand models like the Claude Opus family (and GPT-5.x) get blocked at that tier regardless of what you set in AI Gateway. Adding a card doesn't automatically flip that, you actually need Databricks Sales or Support to move the workspace to "PAYABLE_VERIFIED." Once that happens the 0 limit goes away on its own, no UI changes needed on your end.

If you need something working right now while that gets sorted, switch to a non-gated open model like one of the Llama endpoints, those aren't subject to this restriction.

View solution in original post

2 REPLIES 2

iyashk-DB
Databricks Employee
Databricks Employee

Hi, this one isn't fixable from the endpoint or AI Gateway settings, even though it looks like a rate limit you should be able to just raise. That "Databricks-set rate limit of 0" is a workspace trust tier restriction, not the rate limit you configured. Trial and Free Edition workspaces get placed in a "TRIAL_VERIFIED" tier, and high-demand models like the Claude Opus family (and GPT-5.x) get blocked at that tier regardless of what you set in AI Gateway. Adding a card doesn't automatically flip that, you actually need Databricks Sales or Support to move the workspace to "PAYABLE_VERIFIED." Once that happens the 0 limit goes away on its own, no UI changes needed on your end.

If you need something working right now while that gets sorted, switch to a non-gated open model like one of the Llama endpoints, those aren't subject to this restriction.

dobez
New Contributor II

Hi, how do you get support to switch to payable verified? Currently in a similar spot. Thanks!