Generative AI - Certificate and Badge not received

[amarasci]

Hi,

I'm experiencing issues regarding the Badge Accreditation after the completion of both the course and the quiz contained in the learning plan.
Moreover, I have attended the learning plan with my Partner Account, and I have already submitted a Ticket #00551488 but I have not received any answer from your side.

Could you please help me?

Regards

[BigRoux]

How long has it been since you passed the exam?  You are referring to our official certification through Kryterion, right?   Let me know. Louis.

[amarasci]

I'm referring to the GenAI fundamentals accreditation and in this specific case I have completed It almost a week ago.

I'm also experiencing the same issue with other accreditation and it's quite unpleasant since the company I work for pushes the partnership.

[BigRoux]

Has you recieved your badge yet? If not, has anyone responded from the ticket you opened?