- 115408 Views
- 230 replies
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Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 115408 Views
- 230 replies
- 23 kudos
- 23 kudos
Hi @cert-ops and @Cert-Team,My exam was suspended on March 21, 2026 due to a technical issue — LockDown Browser OEM showed a blank screen when I clicked "Start Exam." After waiting ~20 minutes with no response, I had to exit. When I re-entered, Webas...
- 23 kudos
- 3539 Views
- 4 replies
- 5 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 3539 Views
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Thanks for sharing. Planning to go for a certification exam soon again.
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- 12349 Views
- 3 replies
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Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 12349 Views
- 3 replies
- 6 kudos
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Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
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- 11394 Views
- 2 replies
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Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 11394 Views
- 2 replies
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@rswarnkar5 Just FYI - We added the test center option almost a year ago.
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- 14377 Views
- 1 replies
- 2 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 14377 Views
- 1 replies
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Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
- 2 kudos
- 18472 Views
- 1 replies
- 2 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18472 Views
- 1 replies
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Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
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- 11261 Views
- 1 replies
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Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 11261 Views
- 1 replies
- 4 kudos
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Databricks Certification asks exam takers to prepare and behave in specific ways before and during remote-proctored exams. Some of these requirements may seem unusual for example, removing phones from your desk, not reading questions aloud, or avoidi...
- 4 kudos
- 668 Views
- 1 replies
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Exam got suspened ,help to resolve the issue
Hi @Cert-TeamOPS , @Cert-Team and @Certificate , My name is vennila palani, and I was scheduled to take the 24 may 2025 4:00 AM using the lockdown platform. My registered email address is nilasackthi@gmail.com Request id #00671746 During the exam, ...
- 668 Views
- 1 replies
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@Vennila_98 the support team is working through tickets and will respond to your inquiry.
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- 686 Views
- 1 replies
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Certification exam got Suspended
Hi Team,I was attempting Databricks Analyst associate exam. The exam got interrupted few times with support asking me to sit to a different location (although my location had proper lighting) , asked me to show the surrounding area etc. It started la...
- 686 Views
- 1 replies
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@Cert_TeamOPS I have raised a request for the above case with Request# 00672038. Please do the needful.Thanks and regardsPandurang
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- 2124 Views
- 4 replies
- 2 kudos
Resolved! Looking for practice material for Databricks Certified Generative AI Engineer Associate
Hi Everyone,My team and I are planning to take the "Databricks Certified Generative AI Engineer Associate" during the Data+AI 2025 Summit.We have gone through the generative-ai-engineering-pathway and the paid subscribed labs.Now we would like to pra...
- 2124 Views
- 4 replies
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@Advika, thank you. I got that link and have already started going through the topics. Are there any practice tests available? I want to take at least two practice tests before I give my actual test.
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- 1061 Views
- 1 replies
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Reschedule missed certification exam due to personal emergency
Hello @Cert-Team @Cert-TeamOPS @helpdesk I had a scheduled exam today at 0545hrs which I could not attend due to a personal emergency. Kindly help in getting this reschedule to a future date without any fees as a first time courtesy.
- 1061 Views
- 1 replies
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@Ananthm All support for certification is via support ticketThey will need your email address or Webassessor Login ID and we don't want test takers to post that information here in Community. Thanks.
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- 1734 Views
- 4 replies
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Resolved! Databricks certified data engineer associate exam got suspended
I attended the examination for Databricks certified Data engineer associate exam on May 10th 2025 and I was left with last few questions when my exam got paused and later after showing room my video stream stopped and they have suspended my exam now...
- 1734 Views
- 4 replies
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But I didn't receive the certificate or credentials yet. Created a ticket for the same #00669364, could you please help in getting the same.@Cert-Team @Cert-Bricks @Cert-TeamOPS
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- 2680 Views
- 2 replies
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Resolved! Certification Not Received After Exam Completion
Dear Databricks Support Team,I recently completed the Databricks Data Engineering Professional certification exam and have not yet received my certification. Please check the attachment. Could you please check on the status and let me know when I can...
- 2680 Views
- 2 replies
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- 605 Views
- 1 replies
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VERY FRUSTRAING DATABRICK SUPPORT, NO REPLY AT ALL NO PROPER RESPONSE
GUYS CAN YOU PLEASE REPLY ON THIS REQUEST, VERY FRUSTRATING TICKET REFERENCE ID !00D610JGc4.!500Vp0PpT4w
- 605 Views
- 1 replies
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Hello @sonaliniit! Apologies for the inconvenience caused. Support tickets usually take around 24-48 hours to be reviewed. Your ticket has been flagged to the support team, and they will follow up with you directly through the ticket you’ve raised. T...
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- 679 Views
- 1 replies
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Request for Assistance for databricks gen ai associate certification exam
I am unable to launch my exam as it is showing suspended.Could you please consider the saved answers and provide the result ?I have responded to mail for ticket 00667211 but didn't received response on above ?
- 679 Views
- 1 replies
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Hello @Namrata2! The support team takes around 24-48 hours to review and respond to submitted tickets. They will follow up with you directly through the ticket you’ve raised. Thank you for your understanding!
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- 603 Views
- 1 replies
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Exam got suspended
Hi @Cert-Team My exam got suspended and it didn't even got started, but in the starting itself they said it's due the suspected technical/environment requirements it got stopped. Could you please look into the request that has been raised below and p...
- 603 Views
- 1 replies
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hi @Mounika2 exam suspensions are handed via the ticket to our support team. The support team is working through tickets and will get back to you soon.
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- 884 Views
- 1 replies
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My exam got Suspended, please reschedule it
Hii @Cert-Team @Certificate Team,I am Chittoju Rakshitha, I encountered an issue while writing my Databrick Certified Associate Developer Exam for Apache Spark Python on 16 May 2025 at 11:30 am. The Test was going fine and an alert was triggered due ...
- 884 Views
- 1 replies
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@10827529 please consider removing your webassessor ID from your post. We process exam suspensions via our ticket system so that we can protect your privacy and your contact details.
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- 1290 Views
- 3 replies
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My Exam Got Suspended
Hello @Cert-Team @Certificate Team, I am Maloth Siddartha Naik, I encountered a issue while writing my Databrick Certified Associate Developer Exam for Apache Spark on 16 may 2025 at 11:30 am. The test was going fine and suddenly an alert was trigger...
- 1290 Views
- 3 replies
- 1 kudos
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Hi @Siddartha01 thanks for filing the ticket. The support team has received it. Please also consider removing your email ID from the post above as anyone on the platform can see it.
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- 1341 Views
- 1 replies
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DataBricks Certificate Discount Voucher
Hi Team,I have completed the Databricks learning for April, but I have not received the discount voucher yet.
- 1341 Views
- 1 replies
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Hello @Fazil1! Could you please DM @Jim_Anderson the email associated with your Academy account so he can verify your participation and resend the code for your reference?
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- 1638 Views
- 1 replies
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Regarding Partner Value Score (PVS) Analytics Dashboard
My company is registered as Databricks Partner. According to New PVS Program. We have completed 10+ Points but still cannot access the PVS analytics Dashboard License.As per Partner Program FAQQ: Where can I track my PVS?A: Partners who achieve a PVS...
- 1638 Views
- 1 replies
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Hello @Genzeon_MR! I'd recommend reaching out to our Partner Operations team at partnerops@databricks.com. They’ll be able to review your case and help you with the access.
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- 896 Views
- 1 replies
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Need help in rescheduling missed exam.
Hi @Cert-Team , @Cert-TeamOPS ,I need help in rescheduling my missed exam, I've raise a ticket #00666848. Please help me to reschedule an exam at the earliest. I missed my exam due to time confusion I selected the time as 9:00 PM IST but seems while ...
- 896 Views
- 1 replies
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Hello <user_name>,Thank you for reaching out to Databricks Community support!Sorry to hear you missed your exam window. Thank you for filling the ticket with our support team so they can review the case and determine next steps.Thanks & Regards@Cert_...
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- 1461 Views
- 2 replies
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Resolved! Not receiving certificate post completing exam
Hello Team,I successfully completed the assessment, Databricks Certified Data Engineer Professional on 12 May 2025.But still i haven't got any mail from credentials.databricks.com yet. Can you please help here?email : avinash.singh2308@gmail.com Reg...
- 1461 Views
- 2 replies
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Hello @AvinashSingh23 , Thank you for reaching out to Databricks Community support! We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused. Best Wishes Thanks & Regards @Cert_TeamOPS
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