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Join dynamic discussions on Databricks certifications within the Community. Exchange insights, tips, and experiences to help prepare for certification exams and validate your expertise in data engineering, analytics, and machine learning.
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Certfication Exam Suspended

AnkitSharma_12
New Contributor II

Hi @Cert-Team ,

My Certification exam got suspended today, I started my exam as normal and then my exam was put on hold quoting "team from support needs to talk with you", I connected with the support team and showed my Exam area and everything very clearly inspite of that my exam got suspended saying I did not meet the Behavioural or Environmental Requirement. Can you help with this issue.

My webassessor mail Id is :- ankit.sharma66@infosys.com

request #00539120

Exam :- Databricks Certified Data Engineer Associate

Kindly help me with this issue.

 

Regards,
Ankit Sharma

1 ACCEPTED SOLUTION

Accepted Solutions

Hello @AnkitSharma_12 ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Room requirements
Behavioral considerations

Thanks & Regards
@Cert_TeamOPS

View solution in original post

4 REPLIES 4

gchandra
Databricks Employee
Databricks Employee

I'm sorry to hear your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Room requirements
Behavioral considerations



~

Hi @gchandra ,

I have replied to the email to sent by the Databricks team but I do not see exam scheduled at that time in webassessor. Can you please help me out with this issue.

Thanks,

Ankit Sharma 

Hello @AnkitSharma_12 ,
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Room requirements
Behavioral considerations

Thanks & Regards
@Cert_TeamOPS

Sma290
New Contributor II

Dear Team,

I hope this message finds you well.

I recently attempted the Databricks Certified Data Engineer Associate exam on 30th November 2024, but unfortunately, the exam was suspended. I would like to explain the challenges I faced and kindly request your assistance in resolving this matter.

Initially, my exam had to be rescheduled three times due to issues with my in-built microphone, which produced excessive static noise. Although this issue was eventually resolved, I faced further difficulties during the exam caused by Cyclone Fengal (as reported here: The Hindu - Cyclone Fengal). The cyclone resulted in frequent internet disruptions and power outages at my location in Chennai, Tamil Nadu.

Despite these setbacks, I persisted and began answering questions. However, after reaching the 20th question, my exam was suspended again. The proctor requested that I show my room, which is small but was thoroughly cleaned prior to the exam. On my desk were only my government-issued ID and my office laptop (which I was not using). As per the exam preparation guidelines (Kryterion Pre-Check), I kept the laptop on the desk in case it was needed for ID verification.

At no point during the exam did I engage in any activity that could be considered suspicious. I maintained focus on the screen throughout, as can be verified via the video recording. However, I was not informed of which specific exam requirement I had allegedly violated.

This certification is extremely important for my career, and I have invested significant time, effort, and money in preparing for this exam. Unfortunately, these unforeseen technical and environmental challenges caused immense stress and affected my performance.

I kindly request your assistance in resolving this issue. If possible, I would like my answers to be reviewed and considered, or I would deeply appreciate the opportunity to retake the exam at the earliest convenience. I am also open to taking the exam at a test center to avoid further technical disruptions.

I sincerely apologize if I inadvertently violated any exam rules. This situation has placed me under considerable professional pressure, as my results directly impact my job security. I am committed to adhering to all requirements and completing the exam successfully.

Thank you for your understanding and support. I look forward to hearing from you at your earliest convenience.

Best regards,

M. Sanjeevi

 

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