Databricks exam got suspended. Need urgent help

[Pri333]

Hello Team, 

I faced multiple interruptions and challenges while attempting my certification, The exam got paused 4 times where twice I had to show my desk and my entire room. Eventually my exam got suspended. I was not involved in any unfair means and I was about to review and submit my exam.

I have worked really hard and planned by taking leaves from the office in the specific schedule therefore I request immediate assistance as today is my last day of PTO. Please help me urgently.

Please resolve this on high priority, this is not fair with the time, money and efforts I have put in for this exam.  

Below are details:

username: priyamjain333@gmail.com

Exam: Databricks Certified Associate Developer for Apache Spark 3.0 - Python

Time: 15 Aug 2023 1600H Asia/Calcutta

I have raised a support ticket as suggested by kryterion support on the databricks tracker with IDs :

Req: #00358725

ef:_00D61JGc4._5008Y2GGvTU:ref

 @Retired_mod  @Anonymous .  @Sujitha 

[sagarsagar]

Hi @Cert-TeamOPS 

Sub: test supension

In between after several popups my exam got suspended . They asked me to show room and reason was not given. It is requested to reshedule the exam. 

Request_id=   #00668873

sagaradhrit@gmail.com

[Cert-Team]

@sagarsagar sorry to hear it, the support team is working through tickets and will reach out soon.

[sagarsagar]

Yesterday i have provided date and time(which was today morning only which passed) for resheduling the exam  but i think they have not seen it and as a result it was not resheduled and then i have given two days after date and time .
Kindly look into it and reshudule it as per the reply you got in email.

[Cert-Team]

@sagarsagar All support for certification is via support ticket
They will need your email address or Webassessor Login ID and we don't want test takers to post that information here in Community. Thanks.

[Dbx-user]

Hi @Cert-Team ,

While I was giving exam, suddenly my exam got suspended, I haven’t done anything wrong malpractice, I have really prepared well for the exam and its a very expensive exam, kindly help me here to reschedule it. 
raised request  as well but no reply yet

please check - request #00671830

[Dbx-user]

Hi @Cert-Team ,

I got an update to reschedule the exam but I mailed them back to schedule it tonight at 11.30 PM IST, but I haven’t got a response back, could you please check in this on a priority basis

[Cert-Team]

@Dbx-user the support team is responding to tickets and will get back to you.

[ravinagar318]

Dear certification Team  @Cert-Team @Certificate  Team,

Request Id# 00679372

I faced a highly frustrating experience during my Databricks certified data engineer Associate exam on June 7, 2025.Despite maintaining focus on the screen, I received alerts for eye movement, later the proctor asked me to show my room and desk multiple times and despite full compliance my exam was unfairly suspended.

I raised the ticket after that incident took place and waiting for the response.

I have worked really hard and planned by taking leaves from the office in the specific schedule therefore I request immediate assistance for rescheduling my exam. Please help me urgently.

Please resolve this on high priority, this is not fair with the time, money and efforts I have put in for this exam.  

Below are details:

username:  ravinagar318@gmail.com

Exam: Databricks Certified Data Engineer Associate Exam

Time: 07-06-2025  01:30 PM Asia/Calcutta

I have raised a support ticket as suggested by kryterion support on the databricks tracker with IDs :

Req: #00679372

[cert-ops]

Hello @ravinagar318 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[genaiguy007]

@Cert-Team @Cert-TeamOPS 

My exam was just suspended without a clear reason. I was fully focused on the screen throughout. I’ve been preparing very hard for this exam and have been looking forward to it for the past 4 months.

I kindly request immediate access so I can complete and submit it. Please assist as soon as possible.

Your request #00693820 has been received. 

[cert-ops]

Hello @genaiguy007,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

[genaiguy007]

Hi @cert-ops - Thank you for taking the time to respond. I genuinely appreciate it — it means a lot just to feel heard.

I understand the process, but I want to share that this situation is deeply disheartening. I’ve been preparing with full dedication for over 4 months, and being suddenly removed from the exam — despite being fully focused — feels incredibly unfair and upsetting.

I truly hope this can be resolved quickly so I can complete what I’ve worked so hard for.

[rkhbo3003]

My databricks exam was suspended suddenly . In between also few times exam was stopped but rectified as it was frequently proctor cannot see eyes as there is glare in spectacles. I offered to remove them however it was sorted later but suddenly exam was suspended. Can some one please help , it is urgent

[cert-ops]

Hello @rkhbo3003,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via community.

Please also review this documentation to prevent further exam suspension:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

[Mg_20]

Databricks team, 

 I attended the examination for Databricks certified Data engineer associate exam on Aug 4th and I was reviewing my questions when my exam got paused and later after showing room my video stream stopped and they have suspended my exam now saying I did not meet the Behavioural or Environmental Requirement. Since I did not use any unfair means and throughout the examination I have only focused on the laptop screen please reschedule my exam . I am ready to take the exam.

@Cert-TeamPlease look into this matter at the earliest .