- 127921 Views
- 230 replies
- 23 kudos
Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 127921 Views
- 230 replies
- 23 kudos
- 23 kudos
Hi @cert-ops and @Cert-Team,My exam was suspended on March 21, 2026 due to a technical issue — LockDown Browser OEM showed a blank screen when I clicked "Start Exam." After waiting ~20 minutes with no response, I had to exit. When I re-entered, Webas...
- 23 kudos
- 3898 Views
- 4 replies
- 5 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 3898 Views
- 4 replies
- 5 kudos
- 5 kudos
Thanks for sharing. Planning to go for a certification exam soon again.
- 5 kudos
- 12814 Views
- 3 replies
- 6 kudos
Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 12814 Views
- 3 replies
- 6 kudos
- 6 kudos
Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
- 6 kudos
- 11673 Views
- 2 replies
- 3 kudos
Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 11673 Views
- 2 replies
- 3 kudos
- 3 kudos
@rswarnkar5 Just FYI - We added the test center option almost a year ago.
- 3 kudos
- 14615 Views
- 1 replies
- 2 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 14615 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
- 2 kudos
- 18716 Views
- 1 replies
- 3 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18716 Views
- 1 replies
- 3 kudos
- 3 kudos
Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
- 3 kudos
- 11511 Views
- 1 replies
- 4 kudos
Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 11511 Views
- 1 replies
- 4 kudos
- 4 kudos
Databricks Certification asks exam takers to prepare and behave in specific ways before and during remote-proctored exams. Some of these requirements may seem unusual for example, removing phones from your desk, not reading questions aloud, or avoidi...
- 4 kudos
- 1988 Views
- 12 replies
- 6 kudos
Resolved! SCORM problem
I’m taking a course on the Databricks Academy, and the SCORM parts that are text-based don’t get completed. I read all the content until the end, but the lesson stays “in progress,” and because of that I can’t complete the course
- 1988 Views
- 12 replies
- 6 kudos
- 6 kudos
Thank you @HarshPachouri for adding the screenshot, I should have done that as well. You are 100% right: this is NOT the slides I am talking about, these are SCORM documents. I am reading them at a normal pace, and when I reach the end, there is no...
- 6 kudos
- 510 Views
- 1 replies
- 0 kudos
Resolved! Didn't receive the voucher for learning festival for Jan 2026voucher for learning festival for Jan 2
Hi ,I have completed the trainings but didn't receive the voucher for learning festival for Jan 2026. Anyone received it so far. When can we expect to receive it . Thanks,
- 510 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @pbishwal! All incentives have already been distributed to eligible participants (who completed all modules listed within at least one of the self-paced learning pathways mentioned in the event post within Customer Academy during the event wind...
- 0 kudos
- 274 Views
- 1 replies
- 0 kudos
Unable to retrieve my Databricks Certification Credential
Hi - I have previously achieved a Databricks Certification when I was employed with TCS. How can I retrieve this credential if I am no longer with TCS?
- 274 Views
- 1 replies
- 0 kudos
- 0 kudos
What email id did you used . If it was TCS email id you might have issues getting it back unless you had associated another personal email id with your credentials . If you can access your accredible account you should have the options of a primary e...
- 0 kudos
- 382 Views
- 2 replies
- 1 kudos
Resolved! Didn't receive my credential yet
Hi,I have recently attended and completed my Data Engineer Associate exam and it's been more than 48 hours, but didn't receive my credentials yet, how to reach out to the respective support team and resolve it?
- 382 Views
- 2 replies
- 1 kudos
- 1 kudos
Hello @venkyrmk, It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide t...
- 1 kudos
- 550 Views
- 1 replies
- 0 kudos
Resolved! Haven't received the databricks certificate
I have passed the databricks Associate Data Engineer Exam on 15 Feb, but I haven't received the badge or certificate. They said it would take up to 48 hours to receive the credentials but its beyond 48 hours. The email I received. Hello Sohaib Tanvee...
- 550 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @iamsohaib, It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide ...
- 0 kudos
- 22492 Views
- 6 replies
- 4 kudos
Official Certification Exam Retake Policy Announcement
In order to increase the security of our exams, we are enacting a compulsory 14-day interval when retaking an exam, in effect as of today, November 1, 2023. What does this mean? It means that if you do not pass an exam, you can still register for it ...
- 22492 Views
- 6 replies
- 4 kudos
- 4 kudos
If I have to pay for exam retake then what is meaning the retake, if I have to pay again? Other certifications (like azure or AWS) retake means I can take again with same payment(registration) with some time limitations.
- 4 kudos
- 608 Views
- 3 replies
- 1 kudos
Resolved! Did not receive certificate
Hi, I took my databricks generative AI associate exam on 7th February 2026, and received the mail for exam completion. In the mail it was written that I will receive the certificate on mail within 24-28 hours. But I have not received the certificate ...
- 608 Views
- 3 replies
- 1 kudos
- 1 kudos
Hi @PriyaRay_14 ,Congratulations on the Cert!Well Done!Have you received your certification yet?Sometime there could be a delay with the email, you can also trying signing into the credential website and sign in using the same email you have used to ...
- 1 kudos
- 369 Views
- 1 replies
- 0 kudos
Resolved! Invoicing for Certification payment. Not allowed by sponsoring programme to perform online payment
Good day,I all hope you are well. Can someone please urgently assist. Ticket has also been logged via help center.I am in the process of securing sponsorship for the Databricks Data Analyst Associate Certification and would like to proceed with regis...
- 369 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @TyreseRoberts, Thank you for filling the ticket with our support team, support team will respond shortly. Please note that we cannot provide support via community. Thanks & Regards,@cert-ops
- 0 kudos
- 1552 Views
- 2 replies
- 1 kudos
Resolved! Suggestions for recommendations for picking the right certification
Hi Databricks team. I am into the field of data reporting and visualization and I have worked in Databricks using pyspark. I am looking to validate my skills by certifications. Could you please recommend whether the data analyst or data engineer asso...
- 1552 Views
- 2 replies
- 1 kudos
- 1 kudos
Hi @Marc_Gibson96 thank you for the detailed description. Would the Spark developer be more useful considering I have already use pyspark on my work?
- 1 kudos
- 524 Views
- 2 replies
- 1 kudos
Resolved! Bundled Wheel Task with Serverless Compute
Eventually, I would like to be able to upload the wheel to a dynamic location based on its git_commit and then use any past version of the wheel in my job - but for right now I am just trying to get this simple example to work.I know I can make this ...
- 524 Views
- 2 replies
- 1 kudos
- 508 Views
- 1 replies
- 1 kudos
Resolved! Not Received the Voucher
In the Recent Event I have completed the required courses to get the 50% Voucher for Databricks Associate Data Engineer Certification.
- 508 Views
- 1 replies
- 1 kudos
- 1 kudos
Just check if you meet all the requirements mentioned here - https://community.databricks.com/t5/events/self-paced-learning-festival-09-january-30-january-2026/ev-p/141503You should receive the voucher at the email linked to your Databricks Academy a...
- 1 kudos
- 348 Views
- 1 replies
- 0 kudos
Resolved! Certificte/Badge retrieval
I've successfully completed my certificate and can't retrieve either of them from the recommended site which is credentials.databricks.cominstead I'm request to upload it but from where? cause I don't have it with me?
- 348 Views
- 1 replies
- 0 kudos
- 0 kudos
Hi, make sure to contact the support team by raising a ticket here: https://help.databricks.com/s/contact-us?ReqType=training
- 0 kudos
- 434 Views
- 1 replies
- 2 kudos
Resolved! Self-Paced Learning Festival: 09 January - 30 January 2026
Hello DatabricksI have completed 2 certifications based training as part of the festival. ASSOCIATE DATA ENGINEERING and GENERATIVE AI ENGINEERING.I enoyed doind the course and thank Databricks for providing me the opportunity to learn. It is helping...
- 434 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello @mgsriram! All incentives have already been distributed to eligible participants (who completed all modules listed within at least one of the self-paced learning pathways mentioned in the event post within Customer Academy during the event wind...
- 2 kudos
- 841 Views
- 2 replies
- 1 kudos
Resolved! Transfer my existing profile (with certifications) to a different company
Hi! I need to move my profile including my certifications over to a company email address. Can this be done? How can i do this.I've open a ticket requesting this action but i had no responses until today (ticket #00844908 from February 5th)Thanks!
- 841 Views
- 2 replies
- 1 kudos
- 1 kudos
Hey @brprado , Yes — your Databricks Academy learning history and your Accredible badges/certifications can be re-associated to a different company email by submitting a Training Support request. Your certifications and badges live on credentials.dat...
- 1 kudos
- 1626 Views
- 4 replies
- 2 kudos
Did not recieved Databricks certificate and badge
I have passed the Databricks Certified Data Engineer Associate and it has been 12 hours already but i didnt get the certificate. Please helpID: awaisajaz1@gmail.com
- 1626 Views
- 4 replies
- 2 kudos
- 2 kudos
Hi @Cert-TeamOPS ,I am follow up regarding my Databricks Data Engineer Associate exam. It has been more than 24 hours since I completed the exam, but I have not yet received my certification or access to the batch.
- 2 kudos
