My Exam got suspended after completion of 75% of exam

[SubbuRavuri007]

Hi Team,

I have scheduled Data Engineering Associate exam on Feb 13 2023. My exam got suspended 3 times after attempting 35 question and after contacting the kryterion support team they relaunched the exam multiple times and after logging again it got suspended. After contacting support they asked me to show the room premises and I followed as per the instructions and after that they replied that your exam got suspended due to unforeseen circumstances. I assure you that I have consistently adhered to the examination guidelines.I never moved my eyes away from the laptop screen.  I have raised a ticket multiple times.

Here is the ticket details and help me reschedule it as soon as possible.

Ticket Detail:

Ticket Number: #00617886

Subject: Data engineer associate certification sudden suspension

Status: New

Requester: 

Priority: Normal

Ticket URL: https://help.databricks.com/s/case/500Vp00000JXG6I

Unique TicketId: [ ref:!00D610JGc4.!500Vp0JXG6I:ref ]

When I try to increase priority through link it says I don't have access.

@Cert-TeamOPS @Cert-Team 

[Cert-TeamOPS]

Hello @SubbuRavuri007 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS