Unable to Launch the Exam

[Sreelakshmi]

Hello Team, 

I encountered Pathetic experience while attempting my 1st Data Bricks certification. I had my exam at 9.00AM IST. When I was trying to launch the exam it was loading for a long time and till 9.30 AM IST it was just loading(Attached the screenshots). After that I didn't have option to Launch the exam. I have also raised a two support request ticket but I didn't get any help from them.

I want to the team to reschedule my exam since I didn't attempt the exam. 

Please resolve this on high priority. 

kindly help me in this scenario @Cert-Team @Kaniz_Fatma @Cert-Team @Sujitha 

Below are details:

username: ao.sreelakshmi@latentview.com

Exam: Data bricks Certified Data Engineer Associate

Time: 25 September 09:00 Asia/Calcutta

Request: #00540807 and #00540811

Ref: ref:!00D610JGc4.!500Vp0CKV7F:ref and ref:!00D610JGc4.!500Vp0CKV7F:ref

 Regards, 

Sreelakshmi

[Anushree_Tatode]

Hi @Sreelakshmi 
Thank you for your patience regarding this matter.
To expedite your request, please list your concerns on our ticketing portal. Our support staff would be able to act faster on the resolution (our standard resolution time is 24-48 hours).