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โ02-02-2022 10:33 PM
Hi there
I have used my company email to register an account for customer-academy.databricks.com a while back.
Now what I need to do is create an account with partner-academy.databricks.com using my company email too.
However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.
Are customer-academy and partner-academy accounts linked in any way?
How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?
Thanks,
ck
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โ02-08-2023 12:30 AM
Hey,
I would like to upgrade my account to the partner level as well
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โ02-13-2023 11:23 PM
Hi @Kaniz Fatmaโ , I have the same issue. I need to change from customer to partner. Can you please help me with that?
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โ02-16-2023 01:43 AM
Hi, that issue got resolved. I was using my personal mail id along with the company mail id( which I did for registering to customer academy) for registering to partner site. I used only the company mail id, and I was able to register. Thank you.
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โ04-21-2023 03:19 PM
Hi @Kaniz Fatmaโ , I have the same issue.Can you change my account from customer to partner. โ
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โ04-26-2023 08:34 PM
Hi @Vidyasri Katikadalaโ
Thank you for reaching out!
Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training and our team will get back to you shortly.
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โ04-27-2023 07:20 AM
Hi @Vidula Khannaโ and @Kaniz Fatmaโ, I did submit the ticket. But My issue hasn't been resolved yet. Kindly Help me on this ASAP. Thanks in Advance ๐
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โ05-20-2023 03:59 AM
Hi @Kaniz Fatma (Databricks)โ , I have the same issue. How do I change from customer to partner?
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โ07-19-2023 07:46 AM - edited โ07-19-2023 07:49 AM
Thank you
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โ08-09-2024 08:46 AM
Hi team,
I also facing the same issue, using my official email I created the account of customer portal, but now I want to use the partner portal for the same.
Can someone help me here.
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โ08-09-2024 09:14 AM
@Retired_mod my account is also on customer customer-academy and I want to migrate it to partner-academy.
Please help me here
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โ08-28-2024 03:30 AM
Hi @Retired_mod,
I am currently facing the same issue. Can you please help me to change it as a partner?
I have created a ticket with my private email and working email (partner) as you have mentioned earlier with some other details that I have used it to register customer-academy. I want to change it to partner-academy.
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โ08-29-2024 12:08 AM - edited โ08-29-2024 12:23 AM
My request number is 00526276 and 00525486.
@Retired_mod, @jose_gonzalez, please help as soon as possible, since I need to do a certification.
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โ08-28-2024 11:02 PM
I'm also facing the same problem. My company is a databricks partner and I accidentally registered to the customer portal instead of Partner one. Could you please help me to migrate my account to Partner account?
I also raised a ticket and the request number is #00526872.Can you please help me resolve this soon
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