Databricks Claude Access Error - Permission Denied

[momo0101]

I'm using databricks-claude-sonnet-3.7 through Azure Databricks, and it was working until yesterday, but when I accessed it now, I got this error: Error: 403 {"error_code":"PERMISSION_DENIED","message":"PERMISSION_DENIED: Endpoint databricks-claude-sonnet-3.7 is not allowed to be used by your workspace. Please reach out to Databricks to enable this endpoint for your workspace or upgrade your workspace tier."} and I can't use it anymore. What should I do?

[szymon_dybczak · Accepted solution]

Hi @momo0101 ,

The access to some Anthropic models (like Claude 3.7 Sonnet) could be limited due to high demand. In some cases, these models won’t appear in the UI or you can encounter permission denied error like in your example. This was explain in below thread:

azure databricks Claude/Sonnet endpoints missing - Microsoft Q&A

So, maybe just wait a day or two and try again 🙂 If problem will persists than you can submit ticket to support.

[momo0101]

@szymon_dybczak Thank you! I'll wait a couple days and try again. Much appreciated!