- 115750 Views
- 230 replies
- 23 kudos
Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 115750 Views
- 230 replies
- 23 kudos
- 23 kudos
Hi @cert-ops and @Cert-Team,My exam was suspended on March 21, 2026 due to a technical issue — LockDown Browser OEM showed a blank screen when I clicked "Start Exam." After waiting ~20 minutes with no response, I had to exit. When I re-entered, Webas...
- 23 kudos
- 3555 Views
- 4 replies
- 5 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 3555 Views
- 4 replies
- 5 kudos
- 5 kudos
Thanks for sharing. Planning to go for a certification exam soon again.
- 5 kudos
- 12354 Views
- 3 replies
- 6 kudos
Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 12354 Views
- 3 replies
- 6 kudos
- 6 kudos
Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
- 6 kudos
- 11401 Views
- 2 replies
- 3 kudos
Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 11401 Views
- 2 replies
- 3 kudos
- 3 kudos
@rswarnkar5 Just FYI - We added the test center option almost a year ago.
- 3 kudos
- 14381 Views
- 1 replies
- 2 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 14381 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
- 2 kudos
- 18479 Views
- 1 replies
- 2 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18479 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
- 2 kudos
- 11265 Views
- 1 replies
- 4 kudos
Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 11265 Views
- 1 replies
- 4 kudos
- 4 kudos
Databricks Certification asks exam takers to prepare and behave in specific ways before and during remote-proctored exams. Some of these requirements may seem unusual for example, removing phones from your desk, not reading questions aloud, or avoidi...
- 4 kudos
- 1090 Views
- 1 replies
- 1 kudos
Resolved! Databricks Fundamentals course certificate and badge issue
Hi Databricks team,I completed the Databricks Fundamentals learning plan and passed the Databricks Fundamentals Accreditation on Dec 10th at 2am CET.However, I haven't received any certificate or badge yet.Can you please help to check?Thank you very ...
- 1090 Views
- 1 replies
- 1 kudos
- 1 kudos
Hello @HP1!Please file a ticket with the Databricks support team to get assistance with this issue.Thank you.
- 1 kudos
- 1249 Views
- 1 replies
- 1 kudos
Cannot login into webaccessor account
I have raised multiple tickets in the last 24 hours with databricks and webaccessor people. Webaccessor people keep telling me to go databricks support people. When I raise support ticket with databricks, I don't get any response whatsoever. I schedu...
- 1249 Views
- 1 replies
- 1 kudos
- 1 kudos
Hello @Srishti2! Thank you for reaching out, and sorry for the inconvenience. Your support ticket has been received, and the support team will get back to you as soon as possible. Please keep an eye on your email for updates. Thank you for your patie...
- 1 kudos
- 763 Views
- 1 replies
- 0 kudos
Exam got suspended
Hello Team, @Cert-Team @Cert-Bricks I had my exam on 5th December 2024 and had a Pathetic experience while attempting my 1st DataBricks certification. My exam was paused abruptly, Proctor asked me to relaunch the exam since there was a technical iss...
- 763 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @snehha30 , We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation: Behavi...
- 0 kudos
- 1155 Views
- 2 replies
- 0 kudos
databricks certified data engineer associate exam got suspended
Hi @Cert-Team,My Databricks Certified Data Engineer Associate exam got suspended on 2nd December..I Started the exam and suddenly the alert appeared, I got message by proctor that my exam got suspended due to your failure to meet certain environmenta...
- 1155 Views
- 2 replies
- 0 kudos
- 0 kudos
Hello Aishwarya is it resolved for you, i had the same experience yesterday and i have also raised a ticket with Databricks.
- 0 kudos
- 825 Views
- 5 replies
- 0 kudos
Databricks exam got suspended
My Databricks Certified Data Engineer Associate exam got suspended on 13th Sep, today and it is in progress state.Support person asked me to show the full table and I have shown the entire room and table. And I am not sure why the support person stil...
- 825 Views
- 5 replies
- 0 kudos
- 455 Views
- 0 replies
- 0 kudos
Wrong Email For Registering
Hi Team, at the time of creating/scheduling exam for Databricks Data Engineer Associate I accidentally put wrong Email address which is iamaimanansari@gmail.com whereas it should have been iamansariaiman@gmail.com. My exam is in next one hour. Can s...
- 455 Views
- 0 replies
- 0 kudos
- 2063 Views
- 1 replies
- 1 kudos
Resolved! Unable to access Databricks Fundamentals certification
Hi Community,I am facing an issue while attempting the Databricks Fundamentals Certification quiz. When I try to access the quiz, I receive an "Access Denied" message with a prompt to contact the administrator.Has anyone encountered this issue before...
- 2063 Views
- 1 replies
- 1 kudos
- 1 kudos
Hello @MohammedMeraj!Please file a ticket with the Databricks support team to get assistance with this issue.Thank you.
- 1 kudos
- 5064 Views
- 6 replies
- 0 kudos
Unable to Launch the Exam
Hello Team, I encountered Pathetic experience while attempting my 1st Data Bricks certification. I had my exam at 9.00AM IST. When I was trying to launch the exam it was loading for a long time and till 9.30 AM IST it was just loading(Attached the s...
- 5064 Views
- 6 replies
- 0 kudos
- 1546 Views
- 3 replies
- 0 kudos
Request for Rescheduling Databricks Certified Data Engineer Professional Exam
Dear Support Team,I hope this message finds you well. I am writing to request your assistance in rescheduling my Databricks Certified Data Engineer Professional certification exam, which was originally scheduled for December 1st, 2024.Unfortunately, ...
- 1546 Views
- 3 replies
- 0 kudos
- 19078 Views
- 8 replies
- 0 kudos
Resolved! Exam suspended
HI Team,My Exam : Databricks Certified Associate Developer for Apache Spark 3.0 - Python was suspended due to eye movement.I even showed them my room the walls etc, even after that.I have raised ticket on help center Case ##02917221.And i had a chat ...
- 19078 Views
- 8 replies
- 0 kudos
- 1139 Views
- 1 replies
- 0 kudos
Certification: how are points counted?
Hi everyone,Before taking the certification exam, I wanted to ask how points are counted. Do you get negative points for incorrect answers? How does it work specifically for questions with more than one correct response?Thanks for your help and best ...
- 1139 Views
- 1 replies
- 0 kudos
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Hello @nwi ,The exam consists of multiple-choice questions, and typically, there are no penalties (negative points) for incorrect answers. In other words, only the questions you answer correctly will count towards your final score.However, please not...
- 0 kudos
- 1121 Views
- 1 replies
- 0 kudos
Changing legal name with webassessor
I've changed my legal last name this year and can't update it in webassessor. I don't have any ID under my previous last name anymore, so can't complete recertification exams under this name. How do I update my name?
- 1121 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @baileyc!Please file a ticket with the Databricks support team to get assistance with this issue.Thank you.
- 0 kudos
- 2576 Views
- 1 replies
- 0 kudos
Did not receive Exam Certification even after 5 days of passing the exam
@Nadia1 and Databricks Team, I am following up on my exam certificate for the exam: Databricks Certified Generative AI Engineer Associate. Which I passed on 29th November 2024 but still I didn't receive certification on credential portal. It's been...
- 2576 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @BAGHELSHIVSAT27!I’m sorry to hear about the delay. Please file a ticket with the Databricks support team to get assistance with this issue.Thank you for your patience.
- 0 kudos
- 858 Views
- 1 replies
- 0 kudos
Didnt received certifiacte
HiI received an email stated that :Congratulations! You've passed the exam.You will receive your certification via credentials.databricks.com within 48 hours. Once you receive your digital credentials, you can create an account and join the Databric...
- 858 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @Bigus45!Please file a ticket with the Databricks support team to get assistance with this issue.Thank you.
- 0 kudos
- 1363 Views
- 1 replies
- 0 kudos
My databricks certifications do not show up in my academy account
Just wondering if anyone can point me in the right direction. It has been months since I passed the DE associate exam and some of the fundamental certs, I see the badges in Accredible and the https://credentials.databricks.com/ profile however, I can...
- 1363 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @MannyBrar!Please file a ticket with the Databricks support team to get assistance with this issue.Thank you.
- 0 kudos
