- 121072 Views
- 230 replies
- 23 kudos
Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 121072 Views
- 230 replies
- 23 kudos
- 23 kudos
Hi @cert-ops and @Cert-Team,My exam was suspended on March 21, 2026 due to a technical issue — LockDown Browser OEM showed a blank screen when I clicked "Start Exam." After waiting ~20 minutes with no response, I had to exit. When I re-entered, Webas...
- 23 kudos
- 3712 Views
- 4 replies
- 5 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 3712 Views
- 4 replies
- 5 kudos
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Thanks for sharing. Planning to go for a certification exam soon again.
- 5 kudos
- 12609 Views
- 3 replies
- 6 kudos
Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 12609 Views
- 3 replies
- 6 kudos
- 6 kudos
Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
- 6 kudos
- 11560 Views
- 2 replies
- 3 kudos
Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 11560 Views
- 2 replies
- 3 kudos
- 3 kudos
@rswarnkar5 Just FYI - We added the test center option almost a year ago.
- 3 kudos
- 14528 Views
- 1 replies
- 2 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 14528 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
- 2 kudos
- 18624 Views
- 1 replies
- 3 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18624 Views
- 1 replies
- 3 kudos
- 3 kudos
Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
- 3 kudos
- 11419 Views
- 1 replies
- 4 kudos
Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 11419 Views
- 1 replies
- 4 kudos
- 4 kudos
Databricks Certification asks exam takers to prepare and behave in specific ways before and during remote-proctored exams. Some of these requirements may seem unusual for example, removing phones from your desk, not reading questions aloud, or avoidi...
- 4 kudos
- 4382 Views
- 1 replies
- 0 kudos
Unable to find my databricks certificate ID
Hi,I recently got certified for databricks certified data engineer associate, and i am unable to find my credential id.Please help me with the same.@KainzThanks,Suchitra nair
- 4382 Views
- 1 replies
- 0 kudos
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Where do i access the ticketing portal? Could you please help me with the same?
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- 1562 Views
- 0 replies
- 0 kudos
Not recieving a confirmation mail for support ticket raised on an urgent issue
I was taking the certification exam for Databricks Certified Associate Developer for Apache Spark 3.0 - Python using the following email - sharan342.kumar@gmail.com. The platform had been giving me alerts right from the very start on loss of video si...
- 1562 Views
- 0 replies
- 0 kudos
- 1483 Views
- 0 replies
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The Voucher code provided to me by my organization is not working.
Hi All,I've tried to apply the code regarding the Databricks Data Engineer Associate (Version 3) exam and I get the message: Candidate is not associated with the promotion code.Any solution on this? @Cert-Team @Sujitha Thanks,George
- 1483 Views
- 0 replies
- 0 kudos
- 1992 Views
- 0 replies
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Lakehouse Fundamentals badge - 403 "Forbidden Access to the page"
Hi Team,I already watch the videos recommended to take the quiz and get the Lakehouse Fundamentals badge. However, when I try to take the quiz I get the error code 403 "Forbidden Access to the page". My user is sathish.sr10@gmail.com.Can you please h...
- 1992 Views
- 0 replies
- 0 kudos
- 2876 Views
- 2 replies
- 0 kudos
Resolved! Databricks Certification exam Suspended. Need Assistance
Hi Support team,Same thing happened with me. I cleared everything before exam . Proctor did not ask to show room before test start, while giving exam he/she asked to rotate camera. FYI-my desk was clear, in center away from walls. no headphone nothin...
- 2876 Views
- 2 replies
- 0 kudos
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@Retired_mod - faised issue again . Proctor could not see video stream , while my internet speed is very high.Raised support request. Please help in resuming exam today itself as its urgent#00399227- request numberI just have today to finish .
- 0 kudos
- 2796 Views
- 1 replies
- 0 kudos
Databricks Data Analyst exam
Dear Reader,I would like to bring your attention to my experience with undertaking the exam today.I was told by my colleagues about such procedures as not looking elsewhere apart from my screen and that at one point in the exam a proctor will check t...
- 2796 Views
- 1 replies
- 0 kudos
- 0 kudos
Hi @Kmif I'm very sorry to hear you had this experience. In order to protect your privacy, please file a ticket with our support team. They will need your Webassessor login, and the date of your exam to investigate and find a resolution.
- 0 kudos
- 2703 Views
- 0 replies
- 0 kudos
Not received Certificate
Hi,I have cleared the Databricks Data Engineer Associate Examination on 9th November. The email which I received said that I will get the certificate within 48 hours. It has been more than 48 hours now and I haven't yet received it.
- 2703 Views
- 0 replies
- 0 kudos
- 15547 Views
- 1 replies
- 0 kudos
Resolved! Forbidden Error
Hi, I already watch the videos recommended to take the quiz and get the Lakehouse Fundamentals badge. However, when I try to take the quiz I get the error code 403 "Forbidden Access to the page". My user ID is - pavan25071999@gmail.Attaching the scre...
- 15547 Views
- 1 replies
- 0 kudos
- 0 kudos
Hi @Pavana_Kumara sorry for the delayed response here, the best thing to do is file a ticket with our support team, they will be able to identify the issue and resolve.
- 0 kudos
- 5973 Views
- 3 replies
- 0 kudos
Resolved! Cannot register, payment cancelled
Hello,I would like to register for the Databricks Data Engineer Associate exam and if possible schedule it this week (1st, 2nd or 3rd of November).When I am doing the payment, my bank transaction says ok, but when I go to my Webassessor receipts it s...
- 5973 Views
- 3 replies
- 0 kudos
- 0 kudos
Hello,I am updating my situation if someone encounter the same issue as me and find this topic.I reached to Kryterion support as Databricks advise me to. After several attempts to register with my card, calling my bank, and three chats with the Kryte...
- 0 kudos
- 2480 Views
- 1 replies
- 0 kudos
Seeing 403 forbidden page when trying to access databricks Lakehouse Fundamentals certification test
Seeing 403 forbidden page when trying to access databricks Lakehouse Fundamentals certification test.My login email address is voonjunquan@hotmail.com
- 2480 Views
- 1 replies
- 0 kudos
- 0 kudos
@jmmas123 I'm sorry you are experiencing this issue. Could you please reach out to our support team? They can handle this request for you.
- 0 kudos
- 4334 Views
- 1 replies
- 0 kudos
Exam Suspension- Databricks Certified Data Engineer Associate
Hello team,I recently attempted the Databricks Certified Data Engineer Associate exam, but unfortunately, my exam was suspended before completion. I immediately cooperated with the proctor by showing my exam area, as per their instructions. However, ...
- 4334 Views
- 1 replies
- 0 kudos
- 2050 Views
- 0 replies
- 0 kudos
Exam got suspended in middle.
Hello Everyone,.While I am writing the exam , it got paused and re directed to customer support and they asked me to show the whole room. I have showed them patiently and suddenly the chat got disappeared and showing like its suspended. Really I didn...
- 2050 Views
- 0 replies
- 0 kudos
- 4169 Views
- 0 replies
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Databricks Practice environment
Hi,Is there any environment where we can practice autoloader, creating delta pipelines in databricks? I am aware of the community edition but it does not provide the above services to practice. Please let me know if there's any.
- 4169 Views
- 0 replies
- 0 kudos
- 2447 Views
- 0 replies
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Getting 403 Forbidden error while registering for Databricks Lakehouse Fundamentals
I am having the same issue - Finished my videos and when i try to take up the Exam it shows 403 FORBIDDEN You don't have permission to access this page . 2023-10-26 20:31:36 | Error 403 | https://customer-academy.databricks.com/I am trying to registe...
- 2447 Views
- 0 replies
- 0 kudos
- 14523 Views
- 14 replies
- 4 kudos
Databricks Data Engineer Professional exam got suspended
Hi team,I was giving my exam today and 40 minutes into the exam I was interrupted by the proctor to show the test area. The table had a guitar e string and an almost eaten apple. Nothing else was on the table. Then the proctor asked me to show the ro...
- 14523 Views
- 14 replies
- 4 kudos
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Hi @Sujitha , @Cert-Team,Thank you so much for the response. My exam has been rescheduled. Regards,Akash Singh
- 4 kudos
