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Exam got suspended in middle.

harishcharan
New Contributor

‎10-29-2023 08:22 AM

Hello Everyone,.

While I am writing the exam , it got paused and re directed to customer support and they asked me to show the whole room. I have showed them patiently and suddenly the chat got disappeared and showing like its suspended. 

Really I didn't understand why it is like this?

Do i need to re write the exam or i will get a new voucher or what should i need to do

can anyone please help me on this.

Thanks,

Harish

@Cert-Team 

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1 REPLY 1

Kaniz_Fatma
Community Manager
Community Manager

‎10-29-2023 11:15 PM

Hi @harishcharan, Thank you for posting your concern on Community!

To expedite your request, please list your concerns on our ticketing portal. Our support staff would be able to act faster on the resolution (our standard resolution time is 24-48 hours).

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