02-02-2022 10:33 PM
Hi there
I have used my company email to register an account for customer-academy.databricks.com a while back.
Now what I need to do is create an account with partner-academy.databricks.com using my company email too.
However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.
Are customer-academy and partner-academy accounts linked in any way?
How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?
Thanks,
ck
04-19-2022 03:56 AM
Hi @Animesh Gupta , Congratulations 🎉 !
07-29-2022 10:09 AM
Hi @Kaniz Fatma, I have the same issue and send a e-mail to community@databricks.com with my access data in Databricks Academy that need change. Can you please help me to change?
08-24-2022 07:29 AM
Hi @Kaniz Fatma I also have the same problem, I wanna use the same details to log-in to partner academy portal. Could this be changed for me too? I have dropped an e-mail at community@databricks.com
Thank you in advance
09-02-2022 02:07 PM
Hi @johan van Donk, Were you able to log in to your account?
08-28-2022 09:19 PM
Cannot sign in at databricks partner-academy portal
Hi there
I have used my company email to register an account for customer-academy.databricks.com a while back.
Now what I need to do is create an account with partner-academy.databricks.com using my company email too.
However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.
Are customer-academy and partner-academy accounts linked in any way?
How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?
Thanks,
satish
09-02-2022 02:07 PM
Hi @Satish Namu, Thank you for reaching out!
Let us look into this for you, and we'll circle back with an update.
10-24-2022 05:21 AM
i have the same problem can somebody help me to change my account from customer to partner
10-25-2022 02:02 AM
Hi @Mohamed Ahmed JALLOULI, Thank you for reaching out. Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training and our team will get back to you shortly.
CC :- @Vartika Nain, @Vidula Khanna
10-25-2022 02:06 AM
done, Thanks for the response i hope they reach out to me
10-25-2022 02:37 AM
Thank you @Mohamed Ahmed JALLOULI !
In case you don't receive an email, you can always reach out to the Community and we are here to help you.
10-25-2022 04:57 AM
Thank you all, my account has been changed to partner account succesfully
@Kaniz Fatma i appreciate the help
10-25-2022 05:03 AM
Awesome!
Keep learning. Thanks!
11-06-2022 10:13 AM
Hi @Kaniz Fatma I'm also facing the same problem. My company is a databricks partner and I accidentally registered to the customer portal instead of Partner one. Could you please help me to migrate my account to Partner account?
11-14-2022 06:16 AM
Hi @Kaniz Fatma I have the exact same us the people above. My company is a databricks partner and i have already a customer academy account, and i want to migrate it to the partner academy portal. I have reached out to databricks support but haven't heard back for over a month. Can you assist me as you did with the others ?
thanks
11-14-2022 06:18 AM
Hi @Sai Pratheek KVDSNK and @Spyridon Cavadias,
Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training and our team will get back to you shortly.
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