02-02-2022 10:33 PM
Hi there
I have used my company email to register an account for customer-academy.databricks.com a while back.
Now what I need to do is create an account with partner-academy.databricks.com using my company email too.
However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.
Are customer-academy and partner-academy accounts linked in any way?
How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?
Thanks,
ck
11-16-2022 09:49 AM
Hi @Kaniz Fatma ,
I have already submitted a ticket, I have not heard back for over a month. This is why i reached out here. I would appreciate the help.
11-29-2022 08:58 PM
I too raised the ticket a long time ago. Didn't get any response
01-16-2023 02:39 AM
Hi, I am currently facing the same issue as you where I want to migrate my account from customer-academy to partner-academy.
Just want to know that are you still not getting any response yet from Databricks after submitting your ticket to the Training Team?
01-16-2023 02:19 AM
Hi @Kaniz Fatma ,
I am also having the same issue. Can you please help me to change it as a partner?
I have dropped you an email at community@databricks.com about my company email and some other details that I have used it to register customer-academy. I want to change it to partner-academy.
01-19-2023 04:01 AM
Hi, my problem was solved yesterday! Thank you for all the helps.
01-19-2023 04:16 AM
Great to hear that. Thank you!
02-08-2023 12:30 AM
Hey,
I would like to upgrade my account to the partner level as well
02-16-2023 01:15 AM
Hi @Pekka Tiusanen, Thank you for reaching out!
Let us look into this for you, and we'll circle back with an update.
02-13-2023 11:23 PM
Hi @Kaniz Fatma , I have the same issue. I need to change from customer to partner. Can you please help me with that?
02-16-2023 01:15 AM
Hi @Ashmina Thayyil, Thank you for reaching out!
Let us look into this for you, and we'll circle back with an update.
02-16-2023 01:43 AM
Hi, that issue got resolved. I was using my personal mail id along with the company mail id( which I did for registering to customer academy) for registering to partner site. I used only the company mail id, and I was able to register. Thank you.
02-16-2023 01:51 AM
Awesome!
I'm glad you were able to fix it on your own. Keep learning and making community easier for people to resolve such issues independently.
04-21-2023 03:19 PM
Hi @Kaniz Fatma , I have the same issue.Can you change my account from customer to partner.
04-24-2023 11:16 AM
Hi @Vidyasri Katikadala , Thank you for contacting us regarding your account type change request. We understand you want to change your account from a customer to a partner.
Let us get back to you!!!
04-26-2023 08:34 PM
Hi @Vidyasri Katikadala
Thank you for reaching out!
Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training and our team will get back to you shortly.
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