โ02-02-2022 10:33 PM
Hi there
I have used my company email to register an account for customer-academy.databricks.com a while back.
Now what I need to do is create an account with partner-academy.databricks.com using my company email too.
However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.
Are customer-academy and partner-academy accounts linked in any way?
How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?
Thanks,
ck
โ11-16-2022 09:49 AM
Hi @Kaniz Fatmaโ ,
I have already submitted a ticket, I have not heard back for over a month. This is why i reached out here. I would appreciate the help.
โ11-29-2022 08:58 PM
I too raised the ticket a long time ago. Didn't get any response
โ01-16-2023 02:39 AM
Hi, I am currently facing the same issue as you where I want to migrate my account from customer-academy to partner-academy.
Just want to know that are you still not getting any response yet from Databricks after submitting your ticket to the Training Team?
โ01-16-2023 02:19 AM
Hi @Kaniz Fatmaโ โ,
I am also having the same issue. Can you please help me to change it as a partner?
I have dropped you an email at community@databricks.com about my company email and some other details that I have used it to register customer-academy. I want to change it to partner-academy.
โ01-19-2023 04:01 AM
Hi, my problem was solved yesterday! Thank you for all the helps.
โ01-19-2023 04:16 AM
Great to hear that. Thank you!
โ02-08-2023 12:30 AM
Hey,
I would like to upgrade my account to the partner level as well
โ02-16-2023 01:15 AM
Hi @Pekka Tiusanenโ, Thank you for reaching out!
Let us look into this for you, and we'll circle back with an update.
โ02-13-2023 11:23 PM
Hi @Kaniz Fatmaโ , I have the same issue. I need to change from customer to partner. Can you please help me with that?
โ02-16-2023 01:15 AM
Hi @Ashmina Thayyilโ, Thank you for reaching out!
Let us look into this for you, and we'll circle back with an update.
โ02-16-2023 01:43 AM
Hi, that issue got resolved. I was using my personal mail id along with the company mail id( which I did for registering to customer academy) for registering to partner site. I used only the company mail id, and I was able to register. Thank you.
โ02-16-2023 01:51 AM
Awesome!
I'm glad you were able to fix it on your own. Keep learning and making community easier for people to resolve such issues independently.
โ04-21-2023 03:19 PM
Hi @Kaniz Fatmaโ , I have the same issue.Can you change my account from customer to partner. โ
โ04-24-2023 11:16 AM
Hi @Vidyasri Katikadalaโ , Thank you for contacting us regarding your account type change request. We understand you want to change your account from a customer to a partner.
Let us get back to you!!!
โ04-26-2023 08:34 PM
Hi @Vidyasri Katikadalaโ
Thank you for reaching out!
Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training and our team will get back to you shortly.
Join a Regional User Group to connect with local Databricks users. Events will be happening in your city, and you wonโt want to miss the chance to attend and share knowledge.
If there isnโt a group near you, start one and help create a community that brings people together.
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