- 126573 Views
- 230 replies
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Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 126573 Views
- 230 replies
- 23 kudos
- 23 kudos
Hi @cert-ops and @Cert-Team,My exam was suspended on March 21, 2026 due to a technical issue — LockDown Browser OEM showed a blank screen when I clicked "Start Exam." After waiting ~20 minutes with no response, I had to exit. When I re-entered, Webas...
- 23 kudos
- 3896 Views
- 4 replies
- 5 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 3896 Views
- 4 replies
- 5 kudos
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Thanks for sharing. Planning to go for a certification exam soon again.
- 5 kudos
- 12810 Views
- 3 replies
- 6 kudos
Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 12810 Views
- 3 replies
- 6 kudos
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Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
- 6 kudos
- 11672 Views
- 2 replies
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Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 11672 Views
- 2 replies
- 3 kudos
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@rswarnkar5 Just FYI - We added the test center option almost a year ago.
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- 14615 Views
- 1 replies
- 2 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 14615 Views
- 1 replies
- 2 kudos
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Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
- 2 kudos
- 18716 Views
- 1 replies
- 3 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18716 Views
- 1 replies
- 3 kudos
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Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
- 3 kudos
- 11509 Views
- 1 replies
- 4 kudos
Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 11509 Views
- 1 replies
- 4 kudos
- 4 kudos
Databricks Certification asks exam takers to prepare and behave in specific ways before and during remote-proctored exams. Some of these requirements may seem unusual for example, removing phones from your desk, not reading questions aloud, or avoidi...
- 4 kudos
- 1388 Views
- 1 replies
- 0 kudos
Resolved! Refund Not Received
I cancelled my exam and received a confirmation message regarding the refund. However, I haven’t received the refund in my account yet.Could you please check the status for me? The email address i used for registering the exam is deanmeisong@gmail.co...
- 1388 Views
- 1 replies
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Hello @deanmeisong, Could you please raise a Ticket with the Databricks Support Team, they will be able to look into your account details. Thanks & Regards,@cert-ops
- 0 kudos
- 1111 Views
- 2 replies
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Databricks Data Engineer Associate Exam Got suspended in middle
Hi @Cert-TeamOPS Certification Team,I was giving the Databricks Data Engineer Associate Certification exam yesterday and the exam got suspended in the middle even when I was looking only in the screen of my laptop. I raised a ticket to support team ...
- 1111 Views
- 2 replies
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Hello @dps0415! The support team will reach out to you shortly via the submitted ticket (#00682960).Thank you for your patience in the meantime.
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- 1088 Views
- 2 replies
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How to get my budges
Hi,I'm facing an error when I try to log in to my Databricks account while taking some courses and aiming to earn my badges. The account shows me this error:"You are not authorized to access https://customer-academy.databricks.com. Please select a pl...
- 1088 Views
- 2 replies
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Hi - I am getting the same error message and redirect today. I am definitely a customer and not a partner and it looks like the redirected URL https://databricks.docebosaas.com is just community 'free' training when I logged in there. I've also lost ...
- 0 kudos
- 1198 Views
- 1 replies
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Resolved! Need help with certification and training
Hi Team ,I heard there is a section in databricks where we can register and databricks team will give us training and free voucher for taking up the certification. can some one tell me where is that path to register for training and free voucher ?
- 1198 Views
- 1 replies
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Hello @vinosakkaraivel! It sounds like you're referring to the DAIS 2025 Virtual Learning Festival. To participate, you must complete at least one of the self-paced learning pathways (mentioned in the event post) between June 11 and July 02. This wil...
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- 1822 Views
- 2 replies
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Resolved! Request to Reschedule Exam After Suspension – Databricks Certified Data Engineer Associate
Hi Team,My databricks exam got suspended on 06th June 2025 and it is still in the suspended state. I have raised a support request using the below linkhttps://help.databricks.com/s/contact-us?ReqType=trainingand my request Id is #00679215I would real...
- 1822 Views
- 2 replies
- 0 kudos
- 2587 Views
- 5 replies
- 3 kudos
Resolved! I wanted to databricks associate data engineering certification
I have done some academic learning program in databricks. Now i want to do certification and i saw some where that databricks is providing 50% discount on certification when we do some labs. Someone guide me how to get discount on certification. It w...
- 2587 Views
- 5 replies
- 3 kudos
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If your company partnered with databricks - you are eligible to get 50% coupon, please file a ticket with databricks https://help.databricks.com/s/contact-us?ReqType=training
- 3 kudos
- 914 Views
- 1 replies
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Urgent: Exam Suspended Without Explanation – Request for Clarification and Reschedule
Dear Databricks Community Team,I am writing to express my concern regarding an issue I encountered during my scheduled certification exam. Despite carefully following all the provided instructions—including showing my desk and room as required—my ex...
- 914 Views
- 1 replies
- 0 kudos
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Hello @nagalalith_877 , We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation: B...
- 0 kudos
- 3154 Views
- 6 replies
- 1 kudos
got 65 mostly long questions and hardly managed to complete exam
Hello, I took the Data Engineering Proffesional Exam las Saturday and I've got 65 questions for 120 mins. The major part of them were pretty long to read and taking to account that many questions are tricky and you should read it attentively, I hardl...
- 3154 Views
- 6 replies
- 1 kudos
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Unfortunately have not received any voucher, but I had another axem booked later and they helped me replace it.
- 1 kudos
- 938 Views
- 1 replies
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My Databricks Certified Data Engineer Associate exam was suspended. please reschedule the exam.
Hi @Cert-Team , @Cert-TeamOPS I was taking the Databricks Certified Data Engineer Associate(Exam Code:PR000054) exam in webassessor.My Databricks Certified Data Engineer Associate(Exam Code:PR000054) exam was Suspended. I was taking exam on 22nd May ...
- 938 Views
- 1 replies
- 0 kudos
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@Neelapu_Ramani the support team will respond shortly.
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- 1092 Views
- 1 replies
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Resolved! Databricks Team ignore my reply to reschedule my suspended exam
My databricks professional data engineer exam is suspended and you sent me an email asked me to reschedule it on 3th June 2025, and i replied to you saying my preferred time is 22:00 5th 2025 on the same day. But till now, i haven't got any reply fro...
- 1092 Views
- 1 replies
- 0 kudos
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Hello @deanmeisong! Apologies for the inconvenience caused. I’ve checked your support ticket, and your exam has been successfully rescheduled for June 5th, as you requested. A support team member has also responded to your ticket with confirmation. P...
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- 35250 Views
- 34 replies
- 3 kudos
Resolved! Free voucher for data engineer associate certification
Hi, I'm looking for a free voucher to take up the Data Engineer Associate certification. Could anyone guide please ?
- 35250 Views
- 34 replies
- 3 kudos
- 3 kudos
Hi,You can register for the DAIS 2025 Virtual Learning Festival (June 11 – July 2, 2025) to receive exam-related offers.Visit: https://www.databricks.com/dataaisummit/virtual
- 3 kudos
- 2190 Views
- 4 replies
- 3 kudos
Resolved! Exam suspension - AI Proctor eye movement etc.
I am somewhat disappointed at the AI Proctor(ing) during exam and then being suspended because a phone was to the right of the desk and folders in the far other side (that could not be read). All inaccessible. Technically in breach, but not really re...
- 2190 Views
- 4 replies
- 3 kudos
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@GerardAlexander the support team received your request and responded, I will ask them to respond again, but please check to make sure it did not go into your spam folder.
- 3 kudos
- 1422 Views
- 3 replies
- 0 kudos
Resolved! Databricks certification exam got suspended
Hi Team,My databricks certification exam got suspended. I was not having anything suspicious material in the room. However before completing exam it got suspended. Please enable exam again. Email: padmanabhaiah@gmail.com
- 1422 Views
- 3 replies
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@padmnabhaiah sorry to hear it. All exam suspensions must go through support ticket - please file one here. I will report to the team to look out for your request.
- 0 kudos
- 1021 Views
- 1 replies
- 0 kudos
Databricks Data Engineer Associate certification badge not recieved
Hi Team, I have completed the certfication on 10th May 2025. It has been more than 48 hours yet I did not receive it. I have already created a support ticket (00664644) no response. Can you please help me in receving the badge and certificate ??#Cert...
- 1021 Views
- 1 replies
- 0 kudos
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Hello Bala,I too haven't received my certificate and badges. Also I raised support ticked. Have you received certificate or any update?
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- 1168 Views
- 1 replies
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No onsite proctored exams available
Hi all!I have been trying to book the Data Engineer Associate exam for a couple of weeks now. On webassessor, on every site in my state, there are no slots available even though it is bookable in onsite proctored mode:What can I do? I have not had th...
- 1168 Views
- 1 replies
- 0 kudos
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Hello @geenaTrombetta! If you're not seeing any available slots, it means that all current slots are fully booked. Please try selecting a different date or time based on the available options.
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