- 120791 Views
- 230 replies
- 23 kudos
Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 120791 Views
- 230 replies
- 23 kudos
- 23 kudos
Hi @cert-ops and @Cert-Team,My exam was suspended on March 21, 2026 due to a technical issue — LockDown Browser OEM showed a blank screen when I clicked "Start Exam." After waiting ~20 minutes with no response, I had to exit. When I re-entered, Webas...
- 23 kudos
- 3705 Views
- 4 replies
- 5 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 3705 Views
- 4 replies
- 5 kudos
- 5 kudos
Thanks for sharing. Planning to go for a certification exam soon again.
- 5 kudos
- 12583 Views
- 3 replies
- 6 kudos
Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 12583 Views
- 3 replies
- 6 kudos
- 6 kudos
Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
- 6 kudos
- 11551 Views
- 2 replies
- 3 kudos
Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 11551 Views
- 2 replies
- 3 kudos
- 3 kudos
@rswarnkar5 Just FYI - We added the test center option almost a year ago.
- 3 kudos
- 14519 Views
- 1 replies
- 2 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 14519 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
- 2 kudos
- 18614 Views
- 1 replies
- 3 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18614 Views
- 1 replies
- 3 kudos
- 3 kudos
Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
- 3 kudos
- 11410 Views
- 1 replies
- 4 kudos
Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 11410 Views
- 1 replies
- 4 kudos
- 4 kudos
Databricks Certification asks exam takers to prepare and behave in specific ways before and during remote-proctored exams. Some of these requirements may seem unusual for example, removing phones from your desk, not reading questions aloud, or avoidi...
- 4 kudos
- 1383 Views
- 1 replies
- 0 kudos
DataBricks Certificate Discount Voucher
Hi Team,I have completed the Databricks learning for April, but I have not received the discount voucher yet.
- 1383 Views
- 1 replies
- 0 kudos
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Hello @Fazil1! Could you please DM @Jim_Anderson the email associated with your Academy account so he can verify your participation and resend the code for your reference?
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- 1773 Views
- 1 replies
- 0 kudos
Regarding Partner Value Score (PVS) Analytics Dashboard
My company is registered as Databricks Partner. According to New PVS Program. We have completed 10+ Points but still cannot access the PVS analytics Dashboard License.As per Partner Program FAQQ: Where can I track my PVS?A: Partners who achieve a PVS...
- 1773 Views
- 1 replies
- 0 kudos
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Hello @Genzeon_MR! I'd recommend reaching out to our Partner Operations team at partnerops@databricks.com. They’ll be able to review your case and help you with the access.
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- 958 Views
- 1 replies
- 0 kudos
Need help in rescheduling missed exam.
Hi @Cert-Team , @Cert-TeamOPS ,I need help in rescheduling my missed exam, I've raise a ticket #00666848. Please help me to reschedule an exam at the earliest. I missed my exam due to time confusion I selected the time as 9:00 PM IST but seems while ...
- 958 Views
- 1 replies
- 0 kudos
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Hello <user_name>,Thank you for reaching out to Databricks Community support!Sorry to hear you missed your exam window. Thank you for filling the ticket with our support team so they can review the case and determine next steps.Thanks & Regards@Cert_...
- 0 kudos
- 1565 Views
- 2 replies
- 0 kudos
Resolved! Not receiving certificate post completing exam
Hello Team,I successfully completed the assessment, Databricks Certified Data Engineer Professional on 12 May 2025.But still i haven't got any mail from credentials.databricks.com yet. Can you please help here?email : avinash.singh2308@gmail.com Reg...
- 1565 Views
- 2 replies
- 0 kudos
- 0 kudos
Hello @AvinashSingh23 , Thank you for reaching out to Databricks Community support! We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused. Best Wishes Thanks & Regards @Cert_TeamOPS
- 0 kudos
- 766 Views
- 1 replies
- 0 kudos
Certification suspended @ 50th question answering. Very unfortunate and no valid reason provided.
I've taken exam @ 11 PM CT to make sure no disturbance exists. Not sure why the proctor did suspend it. This is very unfortunate and demotivating for genuine exam aspirants.
- 766 Views
- 1 replies
- 0 kudos
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Hello @RamJ , We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation: Behavioral considerationsRoom requirementsTh...
- 0 kudos
- 3221 Views
- 1 replies
- 0 kudos
Exam suspended
HI @Cert-TeamOPS,My Exam : Databricks Certified Generative AI Engineer Associate was suspended due to eye movement.I even showed them my room the walls etc, even after that.I have raised ticket on help center Case #00666160.my exam was finished and I...
- 3221 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @dk11 ,We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation: Behavioral c...
- 0 kudos
- 557 Views
- 1 replies
- 0 kudos
Certification exam got suspended
Hi Team, My Data Engineer Professional exam got suspended, No proper details were given.Email Id: db.duberoshan@gmail.com Can I please understand why? what should be the next steps
- 557 Views
- 1 replies
- 0 kudos
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Hello @RoshanDube , We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation: Behavioral considerationsRoom requirem...
- 0 kudos
- 945 Views
- 1 replies
- 0 kudos
Resolved! Didn't recieve certificate for Data Engineer Professional
Hi @Advika_ @Advika @Cert-TeamOPS I successfully completed my Databricks Data Engineer Professional certification on 10th May 2025, but I haven't received my certificate until now. Can you please help me?Email Address: chandudcsk425@gmail.com Thanks ...
- 945 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @Chandinidcsk , Thank you for reaching out to Databricks Community support! We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused. Best Wishes Thanks & Regards @Cert_TeamOPS
- 0 kudos
- 1428 Views
- 2 replies
- 1 kudos
Resolved! Did not receive certification
Hi, I took my machine learning professional exam on 3rd May 2025, and received the mail for exam completion. In the mail it was written that I will receive the certificate on mail within 24-28 hours. But I have not received the certificate yet, can y...
- 1428 Views
- 2 replies
- 1 kudos
- 1013 Views
- 1 replies
- 0 kudos
Certification not received
Hello,Its been 4 days but I haven't recieved my Databricks Data Engineering Associate Certification.-Muhammad Zeeshan Raza
- 1013 Views
- 1 replies
- 0 kudos
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Hello @zeeshanu6! It looks like this post duplicates the one you recently posted. A response has already been provided there. I recommend continuing the discussion in that thread to keep the conversation focused and organized.
- 0 kudos
- 1301 Views
- 2 replies
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Resolved! Didn't received my certificate yet
Hi Team, It's been more than 48 hours since I've passed the databricks data engineer associate exam and I'm yet to receive my certificate.
- 1301 Views
- 2 replies
- 0 kudos
- 0 kudos
Hello @Santosh14 , Thank you for reaching out to Databricks Community support! We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused. Best Wishes Thanks & Regards @Cert_TeamOPS
- 0 kudos
- 651 Views
- 1 replies
- 0 kudos
Certification not received
Hello,Its been 4 days but I haven't recieved my Databricks Data Engineering Associate Certification yet.Kind regards,Muhammad Zeeshan Raza
- 651 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @zeeshanu6 , Thank you for reaching out to Databricks Community support! We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused. Best Wishes Thanks & Regards @Cert_TeamOPS
- 0 kudos
- 1325 Views
- 5 replies
- 0 kudos
Databricks Data Engineer Associate - Certificate not received
Hi Team,I have passed the Databricks Data Engineer Associate exam on 10th May but have not received any certificate yet. Could you please help me on this.Thanks,Arpan
- 1325 Views
- 5 replies
- 0 kudos
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Hello @arpan_konar , Thank you for reaching out to Databricks Community support! It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, p...
- 0 kudos
- 1081 Views
- 4 replies
- 0 kudos
Need Urgent Help. My Databricks certification exam got suspended suddenly.
On 10 May 2025, I was in the Databricks Certified Data Engineer Associate online exam. I was answering the questions. Suddenly the page was directed to another page, and someone asked me through a chat dialogue to show the room and desk and then aske...
- 1081 Views
- 4 replies
- 0 kudos
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@Cert-TeamOPS Kindly reschedule it to 18th May 2025, 11:30AM, IST.Request Id - #00664109My web assessor account - 703397326@genpact.com
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- 676 Views
- 2 replies
- 0 kudos
Databricks Data Engineer Certificate is not received even after 48 hours
Dear Databricks Team,I have successfully passed the certification exam on 10th May, It's been 48 hours no updates on certification or badges. By when will it be reflected in the certification directory?I also sent an email to databricks-community@dat...
- 676 Views
- 2 replies
- 0 kudos
- 0 kudos
Hello @Rajesh_Rathod , Thank you for reaching out to Databricks Community support! It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours,...
- 0 kudos
